Everyday luxury
Signature Wash & Fold
Crisp folds, neutral fragrance, and reusable garment bags inspired by the calm minimalism.
See full menuLaundry & Dry Cleaning
Same-day pickup with free delivery within 24 hours!
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EXCELLENT
4.8
(55 reviews)
How it works
A concierge flow designed for real life.
Place your order in seconds and get clear, real-time updates from pickup to delivery. It’s a fast, effortless experience that keeps you informed without slowing you down.
Plan in a tap
Simple scheduling with clarity. Pick your window, add notes once, and we remember the rest.
Concierge handoff
Drivers arrive with pro-level energy and refined polish—scan, tag, and photograph garments for total peace of mind.
Delightful returns
Silky-smooth notifications track every stage. Clothes come back within 24 hours, presented with boutique-style unboxing flair.
Signature services
Finishing inspired by ateliers and design icons.
Each service channels the refinement of Apple and Nike, the playfulness of Simply Chocolate, and the craft of Nava Press.
Closet ready
Wash & Press Essentials
Tailored shirts and blouses finished with Spotify rhythm and Nike precision—ready for meetings or evenings out.
See full menuCouture safe
Luxury Dry Cleaning
Hydrocarbon care, stain mapping, and bespoke packaging reminiscent of Simply Chocolate and Cedric Pereira collaborations.
See full menuOur service snapshot
Built around the moments that matter to our customers.
Transparent metrics and partner commitments show how concierge laundry fits into city life every single week.
Quick turnaround
Average return time for Wash & Fold and Dry Cleaning orders across our active neighborhoods.
98% concierge satisfaction
Feedback from 1,200+ subscription households rating pickup experience and garment care.
Carbon-neutral routes
Optimized delivery loops and verified offsets keep every weekly route climate accountable.
On-site garment techs
Certified stain specialists document, map, and treat premium garments before cleaning begins.
Concierge pickup network
Trusted building partners across 34 residential towers, co-working hubs, and boutique hotels.
Special care services
Bespoke plans covering stain mapping, delicate fabrics, and event garments needing extra attention.
Transparent pricing
Live rates tailored to your neighbourhood.
Inspired by Spotify personalization and FPP craftsmanship, pricing adapts instantly when you book.
Wash & Fold
Effortless weekly resets.
Think Spotify playlists for your wardrobe—consistent cadence, zero guesswork.
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Dry Cleaning
Tailored for couture wardrobes.
Inspired by Zentry and Hyer, every piece is documented, treated, and returned with gallery-level care.
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Loved across communities
Stories from concierges, creatives, and busy families.
Continuous feedback, much like Feed and Cedric Pereira, powers the relentless refinement of our service.
“The booking flow feels like Airbnb meets Dropbox. Everything is transparent, and the pickup experience is pure concierge.”
Jordan M.
Lifestyle manager
“Laundry day now has Apple-level polish and Spotify-style updates. Our family actually looks forward to handoff texts.”
Priya S.
Creative director
“The finishing rivals high-fashion ateliers—packaging nods to Simply Chocolate, and the timing is reliably Nike precise.”
Elias T.
Operations lead
Always-on concierge
Let us choreograph your next effortless laundry day.
Rooted in warm, concierge-style care and a calm, effortless experience, our specialists tailor pickup schedules, wardrobe refreshes, and seasonal perks just for you.
"Our travel-heavy household depends on West Village Laundry. It is the only service that feels as orchestrated as our favourite hospitality brands."
- Flexible windows from early mornings to late nights, crafted around your calendar.
- Proactive reminders, seasonal refresh prompts, and wardrobe planning built-in.